FAQ
FREQUENTLY ASKED QUESTIONS
vSeebox troubleshooting and some FAQs, as well as common setup issues.
You just need a TV/monitor with an HDMI port, and WiFi/Ethernet network connecting to vSeeBox, and then it works.
We recommend an over 8mbps network with Ethernet for smooth streaming.
We recommend at least 8 Mbps network speed for streaming on vSeeBox with High definition video quality. We also recommend Ethernet hardwire for stable and fast network.
For VOD, you can adjust the picture quality from high quality to low quality. For high quality, we recommend 15Mbps for seamless streaming without buffering.
1st way: If there is a new update patch available, there will be a pop-up window to ask if you want to update the Heat Live app. Press yes and it will finish the update automatically.
2nd way: Visit the MENU page, visit Info page, and click the button “Check Update”
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